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Objective

 

This award celebrates the outstanding contribution of local attractions in drawing visitors to the area, delivering excellence in customer service and enhancing the profile of Wexford through their tourism offer.

 

Criteria:

 

  • Outline the business strategy and vision for your tourism enterprise.

 

  • Demonstrate the uniqueness of your business and delivery mechanisms. Outline how your products/services bring added value to your business performance, productivity, customer engagement and customer satisfaction.

 

  • What were your visitor numbers for 2018 and what mechanisms do you have in place to record these figures.

 

  • How many full time / part time and seasonal jobs have been created in your business?

 

  • Is your business involved with Visit Wexford and or Wexford Trails, if yes, what are the benefits?

 

  • Highlight the benefits generated by your tourism business for the wider community, locally, regionally or nationally.

 

  • Showcase details (where relevant) of any collaborative working arrangements, joint ventures, or other initiatives undertaken with other local, regional, national, or international businesses, organisations, clubs, societies.

 

  • Outline your management or quality control system, formal and informal, that ensure the high standard of consistent delivery of your product or service and monitoring of customer feedback.

 

  • Outline details of your staff training and development programmes or investment in harnessing the skills, knowledge, competencies and resources of industry best practice in the past 12 months.

 

  • Tell us about your sales and marketing activities that demonstrate business performance and growth. Please provide details on how your tourism business measures success.

 

  • What does the future hold, do you have any expansion/development plans in place?

 

The above will be assessed in the context of the size and resources of the business.

 

Please note: Financial details will be requested at time of interview

 

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